![]() *Note: Textline supports MMS, but you would need to use a non-Aircall number, as Aircall does not support MMS. MMS* - Send and receive photos, videos, and attachments.Metrics - Understand customer interactions and monitor team performance.Whispers - Leave private notes for internal team discussions. ![]() ![]() Auto Responses - Use automated greetings and away messages.Notifications - Receive desktop, email, and mobile alerts.Transfer - Transfer text conversations between team members.Shortcuts - Store templates for frequently used messages.It is a simple solution that allows you to communicate with people from all over the world. The service manages the call queue for you and your agents can start answering inbound calls. What are the advantages of Aircall It has a very easy setup. Aircall customers can create local numbers and set up an interactive voice response directory. Integrations - Slack, Zendesk, Pipedrive, Shopify, Salesforce, Help Scout, Facebook Messenger. Aircall is a phone system designed for small and medium businesses that allow them to keep in touch with potential customers.Use all of Textline’s features with Aircall When your Twilio number is configured on Aircall, go to your Textline account’s New Department > select Use your own Twilio Account.Add your existing Twilio number on Aircall using these instructions.When the number is ready, go to this URL > select Use Your Aircall NumberĪircall customers with their own Twilio numbers:.Your Aircall representative will let you know when the number is ready to be added to Textline.Email your Aircall representative to initiate the process of text-enabling your Aircall number with Textline (cc and your Textline representative on your email).Greg Barbeck, Co-owner, Doggy Paddle How to Installįollow the installation instructions below. It’s an easy prompt with the fastest turnaround time for our clients.” Communication doesn’t get lost in their email or ours. Integrate Textline with our 15+ integrations like Salesforce, Zendesk, and Slack.Easily work as a team to manage customer communication by phone or text message.Text-enable your existing business phone number with Aircall.Your team can leverage Textline’s business texting platform to manage multiple conversations, collaborate with team members, and solve customer requests. With the Aircall integration, text your customers from the same phone number you call them from with Aircall. Add texting to your current communication channel
0 Comments
Leave a Reply. |